KW ELITE PHONE SYSTEM HELP

phonehelp.kweliteokc.com  •  PAGE UPDATED 6.5.2020

ALL DESK PHONES

GENERAL CALLING
Make an Outside Phone Call
  1. Simply dial the number WITH area code. DO NOT dial 9 first.
 
Call Another Desk Phone (including across locations)
  1. Dial the 4 digit extension of another desk phone.
    You can even dial the extension of a desk phone in another location: OKC, commercial building, Yukon. For a list of extensions, click here.
 

TRANSFERRING
Transfer & Hang Up
  1. Press Transfer
  2. Dial 4 digit extension to transfer to.
  3. Press Transfer again.
  4. Hang up.
 
Transfer & Stay with Caller
  1. Press Transfer
  2. Dial 4 digit extension to transfer to.
  3. Wait for other party to answer, then hang up if desired.
 
Park a Call & Pick Up at Another Phone
  1. Press any Park button labeled on the phone's screen.
  2. Lift handset & dial *8 to answer other ringing phone.
INTERCOM
Intercom (Butt-In)
  1. Dial 7 + 4 digit extension number of the phone you want to speak through.

Intercom (with Courtesy Ring)
  1. Dial the 4 digit extension number of the phone you want to speak through.

Intercom (Butt-In)
  1. Dial 7 + 4 digit extension number of the phone you want to speak through.

Page the Entire Office Through Loudspeaker
  1. asd

RENTED DESK PHONES

VOICEMAIL
Check Voicemail on Desk Phone
  1. Dial 0100.

Receive Voicemail as Email with Attached Audio File
BLOCKING CALLS
Block a Number
  1. Press the History button labeled on the phone's screen.
  2. Press Option button labeled on the phone's screen.
  3. Use Up/Down buttons to highlight the number.
  4. Pres Option, then Add to Blacklist.
  5. Press Save.

Unblock a Number
  1. Press Menu button labeled on phone's screen.
  2. Select Directory using the Left/Right Arrow buttons.
  3. Press the OK button.
  4. Select Blacklist using the Down Arrow button or press 3.
  5. Press Save.

VIRTUAL EXTENSIONS

MOBILE APP

FRONT DESK PHONE

VOICEMAIL
Send Caller to a Desk Phone's Voicemail
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