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myKWElite

KW ELITE PHONE SYSTEM HELP


phonehelp.kweliteokc.com  •  PAGE UPDATED 6.5.2020

ALL DESK PHONES

GENERAL CALLING
Make an Outside Phone Call
  1. Simply dial the number WITH area code. DO NOT dial 9 first.
 
Call Another Desk Phone (including across locations)
  1. Dial the 4 digit extension of another desk phone.
    You can even dial the extension of a desk phone in another location: OKC, commercial building, Yukon. For a list of extensions, click here.
 

TRANSFERRING
Transfer & Hang Up
  1. Press Transfer
  2. Dial 4 digit extension to transfer to.
  3. Press Transfer again.
  4. Hang up.
 
Transfer & Stay with Caller
  1. Press Transfer
  2. Dial 4 digit extension to transfer to.
  3. Wait for other party to answer, then hang up if desired.
 
Park a Call & Pick Up at Another Phone
  1. Press any Park button labeled on the phone's screen.
  2. Lift handset & dial *8 to answer other ringing phone.
INTERCOM
Intercom (Butt-In)
  1. Dial 7 + 4 digit extension number of the phone you want to speak through.

Intercom (with Courtesy Ring)
  1. Dial the 4 digit extension number of the phone you want to speak through.

Intercom (Butt-In)
  1. Dial 7 + 4 digit extension number of the phone you want to speak through.

Page the Entire Office Through Loudspeaker
  1. asd

RENTED DESK PHONES

VOICEMAIL
Check Voicemail on Desk Phone
  1. Dial 0100.

Receive Voicemail as Email with Attached Audio File

BLOCKING CALLS
Block a Number
  1. Press the History button labeled on the phone's screen.
  2. Press Option button labeled on the phone's screen.
  3. Use Up/Down buttons to highlight the number.
  4. Pres Option, then Add to Blacklist.
  5. Press Save.

Unblock a Number
  1. Press Menu button labeled on phone's screen.
  2. Select Directory using the Left/Right Arrow buttons.
  3. Press the OK button.
  4. Select Blacklist using the Down Arrow button or press 3.
  5. Press Save.

VIRTUAL EXTENSIONS


MOBILE APP


FRONT DESK PHONE

VOICEMAIL
Send Caller to a Desk Phone's Voicemail

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KW ELITE Oklahoma City

5629 N Classen Blvd
Oklahoma City, OK  73118
(405) 948-7500    office
(405) 948-7502    fax
License/Entity #113575
NRDS ID: 693000184

KW ELITE Yukon

1029 E Vandament Ave
Yukon, OK  73099
(405) 354-4888    office
(405) 354-4885    fax
License/Entity #146371
NRDS ID: 693001621

KW ELITE Lawton

711 SW D Ave, Ste 205
Lawton, OK  73501
(580) 585-0562    office
???    fax
License/Entity #177075
NRDS ID: ???

KW ELITE Woodward

1003 Oklahoma Ave
Woodward, OK  73801
(580) 256-9910    office
(580) 254-3631    fax
License/Entity #183378
NRDS ID: ???